Last updated: January 3, 2026
By accessing or using RateMyCoach ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
RateMyCoach is a platform that enables parents, athletes, and sports organizations to find, review, and connect with youth sports coaches. The Service includes coach discovery, reviews, messaging, team management, and private coaching booking features.
3.1 Registration: You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials.
3.2 Age Requirements: Users under 13 years of age require verified parental consent in compliance with COPPA regulations. Parents must complete identity verification through our approved verification partners.
3.3 Account Types: Different account types (Parent, Coach, Athlete, Organization) have different features and responsibilities as described in the Service.
4.1 Trust Scores: Coach Trust Scores are calculated based on verification status, reviews, and safety records. Trust Scores are informational only and do not constitute an endorsement or guarantee of coach quality or safety.
4.2 Background Checks: Coaches may optionally complete background checks through third-party providers. RateMyCoach does not conduct background checks directly and is not responsible for the accuracy of third-party verification results.
4.3 User Responsibility: Users are responsible for conducting their own due diligence when selecting coaches. The Service provides tools and information to assist in this process but does not guarantee coach suitability.
5.1 Review Guidelines: Reviews must be honest, based on genuine experiences, and comply with our Community Guidelines. Reviews are subject to AI-powered moderation and may be removed if they violate our policies.
5.2 Prohibited Content: Users may not post content that is defamatory, harassing, discriminatory, sexually explicit, or violates any applicable laws.
5.3 Content Rights: By posting content on RateMyCoach, you grant us a non-exclusive license to display, distribute, and use that content in connection with the Service.
6.1 Subscriptions: Some features require a paid subscription. Subscription fees are billed in advance and are non-refundable except as required by law.
6.2 Private Coaching Payments: Payments for private coaching sessions are held in escrow until the session is completed. A 15% platform fee applies to all private coaching transactions.
6.3 Cancellation Policy: Cancellation and refund policies for private coaching sessions are set by individual coaches and displayed at the time of booking.
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RATEMYCOACH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE PAST 12 MONTHS.
We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service will immediately cease.
We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
If you have any questions about these Terms, please contact us at legal@ratemycoach.pro.